ReadyLink

The Department of Human Resources (HR) in the City of Richmond, VA provides service and support to its customers as we work together to build a better Richmond and become a Tier I city. The departmental mission supports the mayor's vision of Richmond becoming a Tier I city by providing person-centered services that are policy-compliant and delivered by a professional, competent team.

The department is responsible for a human resource management program that includes benefits administration, classification and compensation, recruitment and retention, training and development, employee relations and records management. Over 4000 employees are supported through the centralized Human Resources management structure with assigned portfolios. The director and deputy director provides the required leadership, management, administrative and technical oversight needed to promote optimum support and delivery of person-centered services.

One component of our person-centered mission structure is the HR Solutions Center. The HR Solutions Center is an information center available to assist all customers, both internal and external, with their HR-related questions and inquiries. Employees and citizens are encouraged to contact the HR Solutions Center for all their HR needs, such as employment status, personnel-related questions, express suggestions or complaints, request forms or documents, etc.