NY Department of Motor Vehicles- Call Center
The New York Department of Motor Vehicles offers a call center for various services.
If you need information about a DMV service not listed below, see the phone numbers for general assistance at the bottom of this page.
Clean Pass Vehicles
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-486-9786
Custom Plates
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-402-4838
Enhanced Driver Licenses and Enhanced Non-Driver Photo ID Cards
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-474-9981
Insurance Services Bureau
8:30 a.m. - 4:15 p.m. weekdays (except state holidays)
1-518-474-0700
Schedule a Road Test
24 hours a day, 7 days a week
1-518-402-2100
Social Security Number Verification
8:00 a.m. - 4:00 p.m. weekdays (except state holidays)
1-518-486-9786
Title Services Bureau
9:00 a.m. - 4:00 p.m. weekdays (except Wednesdays and state holidays)
1-518-486-4714
General Telephone Assistance (DMV Call Centers)
DMV Call Center Representatives are available weekdays (except state holidays) between 8:00 a.m. and 4:00 p.m. (Eastern Time).
From area codes 212, 347, 646, 718, 917 and 929
1-212-645-5550 or 1-718-966-6155
From area codes 516, 631, 845 and 914
1-718-477-4820
From area codes 315, 518, 585, 607 and 716
1-518-486-9786
Telecommunications Device for the Deaf (TDD)
1-800-368-1186
From outside New York State
1-518-473-5595
Contact
NY,
Hours of Service:
Weekdays except state holidays: 8:00 a.m. - 4:00 p.m.